If you are experiencing a true, life-threatening emergency, call 911. Call our office only after you have made arrangements to get to the Emergency Room.
Our nurses return calls during business hours as time permits. If the matter is urgent, please tell our phone operator so that the nurse can confer with you in the timeliest manner possible. Please understand that calls for test results and prescription refills will be returned after urgent patient needs are met.
We ask that you remember that physicians’ schedules are long and demanding. If may be late in the afternoon after all patients are seen, or sometimes the following day before non-emergency phone calls are returned.
If you feel you need us, we want to hear from you. Harbin Clinic Medical Oncology (Dr. McCormick, Dr. Simpson, Dr. Khan and Dr. Dillmon) can be reached at 706-295-3855. Harbin Clinic Radiation Oncology (Dr. Santoro, Dr. Mumber and Dr. Abdou) can be reached at 706-234-1400. Please use this as a guide as to when you should make your call:
Call Anytime (Day or Night) if:
- Fever 100.5 F. degrees or greater
- Uncontrollable nausea or diarrhea
- Pain medication is not working
- Chest pains or shortness of breath
- Severe shaking or chills
- Bleeding from the nose or gums
- Blood in the urine
- Black, tarry bowel movement
- Severe diarrhea
- Constipation with intense abdominal cramping
- Changes in your vision or hearing
- Increased bruising or pinpoint red or purple spots anywhere on the body
Call During Regular Office Hours:
(Medical Oncology- 8:30 a.m.-5 p.m. and Radiation Oncology- 8 a.m. to 5 p.m.)
- If you have questions about your appointment time
- If you have questions about your medication, treatment or side effects
- If you’re having nutrition problems
- If you need a prescription refilled
- Please call by 3 p.m. and have your pharmacy’s phone number
- For narcotics such as Percocet, MS Contin, Oxycontin, Dilaudid or Duragesic, plan to either come into the office for a written prescription or allow 5 days for the written prescription to be mailed. By law, your pharmacy must have a prescription. No narcotic prescriptions can be written on weekends.
- For lab tests or scans, please know that results usually take:
- Scans: 48-72 hours
- Tumor markers: 72 hours
- Bone marrow: 7-10 days
- Pathology reports: 3-5 days
Harbin Clinic Immediate Care is also open 7 days a week from 8:30 a.m. to 8:30 p.m. to assist you with your medical needs. Harbin Clinic Immediate Care physicians will have access to your medical records. Harbin Clinic Immediate Care is located inside the Main Clinic at 1825 Martha Berry Boulevard in Rome. Their office can be reached at 706-238-8073.